I was part of a 2-man UX team for this project. The client asked us to produce a new front-end to their extremely complex logistics tool. We began with stakeholder interviews, sketching & wireframing sessions, and information architecture development.
After our kickoff session, we conducted 15+ user interviews and began our first set of wireframes.
Roughly 12 iterations later, we produced the new logistics system (which is currently being implemented). The client was delighted that it was fresh and modern while still supporting I.E. 8. We called it a success.
Delivered: Personas. Stakeholder Interviews. User Interviews & Testing. Information Architecture. Journey Maps. Wireframes.